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Reservations

New Clients

Welcome new friends! We would love to have your dog(s) hang out with us – but first a couple things.

#1

Make sure your dog(s):

  • Weighs a minimum of 10lbs and is 4 months of age or older.
  • Is spayed or neutered. (if over the age of 6 months)
  • Is in good health. Has a collar with proper ID tags.
  • Is not Dogo Argentino, Pit Bull, Bull Terrier, AmStaff Terrier or any predominate mix of these breeds.
  • Is current on vaccinations for rabies, DHLP, PARVO, fecal and Bordetella (kennel cough).

You or your vet can fax or email the records. We require at least 48 hours to elapse after your dog receives new vaccinations before boarding or daycare.

#2
  • Register through the reservations portal.
    You will need your contact, basic pet and credit card information. Reserve your trial day after creating an account.
Reservations

RESERVATION DETAILS

All BHV locations require reservations in advance for both boarding and daycare.

Daycare admission is Monday-Friday only. During peak times of the year, we have extremely limited availability for daycare. To make sure we have availability, please make a reservation prior to your visit. We ask that all daycare guests arrive by 11am.

Daycare cancellation policy – You must cancel by 5pm the day prior to your appointment to avoid an automatic daycare charge.

BOARDING policy – A boarding charge applies when a dog stays in our facility OVERNIGHT. Upon a dog’s departure, a daycare charge is added only when the dog’s checkout time is more than four hours AFTER its check in time. EXAMPLE: A dog that checks in on a Monday at 8:00 am and checks out Tuesday at 5:00 pm, would be charged for ONE night of boarding AND one day of daycare. If the same dog checked out at 10:00 am, then they would only be charged for the ONE night of boarding.

BHV requires a credit card on file for all clients.

If you have any questions, do not hesitate to ask one of our front desk personnel.

REQUIREMENTS

  • All dogs are to be evaluated (a day of daycare) by one of our approved staff members before signing up or purchasing daycare packages.
  • We require at least 48 hours to elapse after your dog receives new vaccinations before boarding or daycare.
  • All dogs must wear a collar with proper ID tag for boarding or daycare.

HEALTH AND SAFETY

  • All dogs must be in good health and must not have been exposed to any contagious or communicable illnesses within a 30 day period prior to check in. This includes both boarding and daycare. Barking Hound Village will not allow admission of any guests that have a terminal illness or are in the late stages of that illness. We also are unable to board diabetic or epileptic dogs as they require care that we cannot provide. It is strongly recommended that they be placed under the care of a licensed veterinarian.
  • Dogs must weigh a minimum of 10lbs and be 4 months of age or older.
  • Only spayed and neutered dogs are accepted with the exception of puppies younger than 6 months.
  • Due to the communal nature of our playgroups/ boarding we cannot accept Dogo Argentino, Pit Bull, Bull Terrier, AmStaff Terrier or any predominate mix of these breeds. Additional behavioral screening may be required for power breeds and bully breeds.
  • Dogs are pack animals and play with teeth and paws. Therefore, even under supervision, nicks and scrapes can occur. In the event of a serious injury, we will contact you immediately. If the injury is minor, we will advise you at the time of departure.
  • A copy of updated shot records from your veterinarian is required, including Rabies, DHLP, PARVO, fecal and Bordetella (kennel cough). The vaccination is not 100% effective in preventing kennel cough and is simply a preventative. Kennel cough is a risk associated with boarding and daycare.

5922 Cedar Springs

P: 214.350.8811

M–F  7:30AM – 8PM

SAT 8AM – 2PM  |  SUN 2PM – 7PM

5605 Dyer Street

P: 469.941.4242

M–F  7:30AM – 8PM

SAT 8AM – 2PM  |  SUN 2PM – 7PM

7610 Greenville Avenue

P: 214.890.9778

M–F  7:30AM – 8PM

SAT 8AM – 2PM  |  SUN 2PM – 7PM